Frequently Asked Questions about Tutta Roma

The files are downloaded via a link, available at the end of the purchase process. This link allows 5 downloads and will be active for 60 days. But once downloaded, the files are yours forever: they do not expire. If for any reason you cannot download them within this period and the link expires, please contact us (by email or telephone) and we will send them to you again.

Yes, of course. The audio guide contains 92 files, which can be loaded on any device: Android and IOS mobile phones, mp3 or mp4 players, tablets…

Yes, Apple devices allow you to upload audio files, always through iTunes. If you’re new to these operations, just Google ‘how to upload music to iPhone’ and you’ll find pages that explain step-by-step how to do it, according to the latest version of iTunes.

Yes, as many as you want. If there are two people, it is normal for each person to carry the audio files on their own mobile phone. This way, you can save money.

The Tutta Roma audio guide is compact, taking up just under 1 GB of storage on your device, making it easy to download and carry with you on your journey.

If you download the audios to a computer for future storage, transferring them to your mobile phone is a quick and simple process. However, if you’re not familiar with this, it’s a good idea to ask someone more experienced for help. Alternatively, if you download the audios directly to your mobile, they’ll be ready to use right away.

The Tutta Roma audio guide is available in both English and Spanish, ensuring a seamless experience for a wide range of users.

Yes, the best thing is for everyone to carry the tracks loaded on their own phone, to have more autonomy. But if you have a device with two audio outputs (or a device to connect two headphones to the same output), some people prefer this, so that they can listen to the explanations in unison.

The audio guide can be used by groups, but in that case it is advisable to buy more printed guides in addition to the one that comes in the pack. Ideally, you should have one printed guide for every two or three people, because the audio explanations are often supported by the images it contains. Each additional printed guide is sold for 10 pounds.

No, additional printed guides can only be ordered when purchasing the complete pack: audio + printed guide. If a customer who has purchased the audio guide wants to purchase additional printed guides, he/she should contact us by email.

No. More than 15.000 users are unanimous in their opinion that it is easy and intuitive to use. Each monument is identified by a number. All you have to do is select it and press Play. From that moment on, all the necessary indications are given in a simple and clear way.

Not at all! Our guide allows you to explore Rome at your own pace and choose the monuments and areas you’d like to visit.

Tutta Roma contains 12 short area trails, describing the points of interest in each of the areas into which we have divided the city. With all this information, you can set up your own itineraries.  You can see our proposed itineraries in our blog and travel tips page.

The Tutta Roma audio guide provides detailed explanations of more than 60 monuments, covering both major landmarks and hidden gems. While some attractions like the Catacombs, Domus Aurea, and Vatican Necropolis require a guided visit, our guide ensures you don’t miss out on the city’s essential sights. Museums are not included, as their exhibitions and itineraries may change, offering a more tailored experience for each visit.

Rome is a very unique destination, which sums up, like few other cities, the whole of Western culture. Knowing about its past and the biography of its main protagonists is essential for a more enjoyable visit to the monuments. These tips can be listened to as a preview before setting off on your journey, and serve to make queues, journeys and waiting times more enjoyable.

The Rome audio guide has been prepared with a didactic intention. All the explanations are simple and entertaining, designed to make your visit to Rome an unforgettable experience.

No deliveries needed! You’ll pick up your audioguide directly in Rome at one of our two convenient locations. It’s quick, hassle-free, and part of the immersive experience. You’ll receive the digital files before your trip, and then collect the physical guide in person at either Largo del Colonnato (near St. Peter’s Square) or Galleria San Pietro (close to the Pantheon).

Absolutely! We offer two pickup points in Rome:

• Largo del Colonnato, 5, 00193 Roma
  Near St. Peter’s Square
  ⏰ Monday to Sunday, 10:00 AM – 6:30 PM

• Galleria San Pietro, Piazza della Minerva 72, 00186 Roma
  Close to the Pantheon
  ⏰ Monday to Sunday, 10:00 AM – 7:00 PM

You’ll receive your audioguide files and introductory PDF online before your trip, so you can start preparing in advance. Then just drop by one of our stores to get your physical guide and enjoy your exploration of the Eternal City!